The Postal Museum

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What to expect

✉️ Dive into the history of communication with Postal Museum tickets, featuring a 15-minute ride on the underground Mail Rail.

Highlights

📬 A Step Back in Time: Explore the rich history of communication through interactive exhibits and historical artifacts.
🚂 Mail Rail Adventure: Ride through London’s underground postal tunnels on a miniature train—an unforgettable experience.
💌 Unique Artifacts: See the Penny Black stamps, historical letters, and curious postal history items you won’t find anywhere else.
✉️ A Museum for All Ages: Engage with stories, activities, and hands-on experiences suitable for everyone—from history buffs to curious families.

Description

Step back in time and uncover the fascinating story of the postal system with tickets to The Postal Museum.

Long before the days of instant messaging, mailmen delivered letters by foot, by bike, and even by rocket!
Discover how the postal service shaped our communication, from quirky tales of mailmen to historical treasures like the Penny Black—the world’s first postage stamps.

Wander through a collection of vintage stamps, posters, and a restored mail coach that once sped across the country.
You’ll also find strange and forgotten letters, including unread love letters recovered from a shipwreck.

But the real highlight? A thrilling 15-minute ride on the Mail Rail, a century-old underground network of tunnels.
Experience the world of mail transportation as you ride a miniature train through these historic passages, bringing you deeper into the story of the UK’s postal legacy.

What is not included

⚬ Admission to the child play area

Important information

⚠️ Attention: Your timeslot is for the ride on The Postal Museum Mail Rail underground train.

⚠️ Visitors must be able to walk 100 meters on uneven surfaces and climb 70 steep steps unaided.

🕒 Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00
Saturday: 10:00 - 17:00
Sunday: 10:00 - 17:00

Address

15-20 Phoenix Pl, WC1X 0DA, London

Starting Point

The Postal Museum

Accessibility

Wheelchair accessible

Cancellation policy

City Games & Self-Guided Tours:
Cancel anytime before you redeem your voucher—super easy!

Attractions:
Need to cancel? Just do it at least 48 hours before the selected date!

Money-Back Guarantee:
Didn't love it? Get a refund on City Games or Self-Guided Tours.
Note: Not available for Attractions.

Reviews

P

Peter, AustriaNov 02, 2024 • Verified customer

4 stars

Besuch war sehr abwechslungsreich, einmal etwas anderes abseits der Touristentrampelpfade.

C

ChrisMar 23, 2025 • Verified customer

5 stars

Very interesting. An experience you wouldn't even know about unless you visit. A slightly shorter rail journey on the ride itself, but can understand why. (You'll have to visit to understand yourselves. 😉) Very informative too. Brilliant. 👍

J

Janice , United KingdomSep 01, 2024 • Verified customer

5 stars

Easy to use website, easy to order, saved to apple wallet. The Postal Museum is a fantastic day out for all ages. A real treasure! Train was superb, knowledgable staff and interactive museum - great value in a lovely part of London.

A

Aungsuma, United KingdomAug 17, 2024 • Verified customer

5 stars

The train ride was fantastic and the the audio, videos were excellent. Really enjoyed riding the Mail Rail a lot of fun for kids. The museum was very interesting. Would recommend this place for young and old. There are plenty of toilets. Also staff were very friendly and helpful.

A

Ann, United KingdomJul 21, 2024 • Verified customer

5 stars

Brilliant - worth every penny - will be going back taking my grandchildren. The train ride was amazing and the interactive exhibits were excellent. 👍👍 staff were friendly and informative (Jerry) especially.

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